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BTE Desktop Support Portal

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This site describes Desktop Support provided to the A&T sector (BE, TE and EN Departments) by the BE/CO group. This support is complementary to the CERN-wide support provided via the CERN Service Desk.

It is organised as follows :

  • The User's Guide gives the instructions for the BE-TE-EN departments End-User
  • The Mandate describes the purpose, scope and objective of this support
  • The team from BE/CO which is behind the support
  • Presentation of the BTE-Desktop support for the BE department (8th January 2010 & 1st February 2010)
  • Presentation of the BTE-Desktop support for the TE department (14th January 2010)
  • Presentation of the BTE-Desktop support for the EN department (18th October 2012)

    Feedback on the information available on this site is more than welcome via this link.

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