This site describes the A&T sector Desktop Support provided
by the BE/CO group complementary to the CERN-wide support provided via the CERN Service Desk.
It is organised as follows :
- The User's Guide gives the
instructions for the BE-TE-EN departments End-User
- The Mandate describes the purpose,
scope and objective of this support
- The team from BE/CO which is behind
- Presentation of the BTE-Desktop support for the BE department (8th January 2010 & 1st February 2010)
- Presentation of the BTE-Desktop support for the TE department (14th January 2010)
- Presentation of the BTE-Desktop support for the EN department (18th October 2012)
Feedback on the information available on this site is more than
welcome to the author.